Etiquette & Languages

A concierge's work is more varied than ever as they take care of all the things most of us struggle to find time to do. Let this article change your mind about how you think the job of a concierge works.

By Stephanie Watson

In spite of being so easy to overlook, Braille is amazing. Learn how Braille gives blind people an efficient method for communication and learning.

By Tracy V. Wilson

A hybrid of English and Spanish known as Spanglish can be heard in many predominantly Hispanic areas as well as on TV and in movies. Learn where it came from and how it works.

By Tracy V. Wilson

Many of us offer a blessing when someone sneezes, and we don't even know why. Why does a sneeze get a "bless you" when a cough goes unanswered?"

By Stephanie Watson & Zach Taras

Did you know that servers, guides, drivers, concierges and others who help us dine and travel sometimes aren't paid even minimum wage by their employers? They depend on customer gratuities. Want to know what to tip and when?

By Lee Ann Obringer

What's the story behind the acronym R.S.V.P.? And what is the proper etiquette when you get an invitation that requests you R.S.V.P.?

By Sarah Gleim

A fascinating article that explains the techniques and science behind verbal self-defense!

By Suzette Haden Elgin