If you remember nothing else of George Saunders' commencement address at Syracuse University in 2013, odds are he'd want you to know those two words.
"What I regret most in my life are failures of kindness," Saunders said. "Those moments when another human being was there, in front of me, suffering, and I responded ... sensibly. Reservedly. Mildly."
Saunders is an English professor at Syracuse University and writer of short stories, including the collection "The Tenth of December." He can count his graduation speech-turned-book "Congratulations, by the Way," among his credits, too [source: Bosman].
The literary star said that each of us thinks we are the center of the universe and behaves accordingly. So the key to becoming less selfish was to "err in the direction of kindness."