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  • "911 Systems." Dispatch Monthly. http://www.911dispatch.com/911/index.html
  • "9-1-1 Training Program." Mid-America Regional Council. http://www.marc.org/publicsafety/trainingbrochure.pdf
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  • Bennett, Tom. "Dispatcher to 9-1-1 caller: It's just fog." The Daily Astorian, Oct. 12, 2005. http://www.dailyastorian.com/main.asp?Search=1&ArticleID=28278& SectionID=93&SubSectionID=932&S=1
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